Shipping policy
Last updated: [20-Sep-2026]
Thank you for shopping with Buds Point. This policy explains how and when we ship orders, what it costs, and what happens if something goes wrong in transit.
Order Processing
Orders are processed Monday through Friday, excluding Saturday and Sunday. Most orders are packed and handed to the carrier within 1–2 business days of purchase.
Orders placed after [cutoff time, 6:30 PM ET] on a business day begin processing the next business day. You'll receive a confirmation email when your order is placed and a second email with tracking information once it ships.
Pre-orders and backordered items ship on the date noted on the product page. If your order contains both in-stock and pre-order items, we may ship the available items first at no extra cost.
Shipping Options and Delivery Estimates
Delivery estimates below begin from the ship date, not the order date.
We currently ship to Pakistan Only, Coming soon in UL. If your country isn't listed at checkout, we don't ship there yet — but we're always expanding.
Shipping Costs
Shipping is calculated at checkout based on destination, package weight, and selected speed. [Optional: Free standard shipping on domestic orders over 2198.] Duties, taxes, and customs fees for international orders are the responsibility of the recipient and are not included in our shipping charges.
Tracking Your Order
Every shipment includes tracking. You'll find your tracking link in your shipping confirmation email, and you can also view it by logging into your account and opening the order. Tracking may take up to 24 hours to update after a label is created.
Undeliverable and Returned Packages
If a package is returned to us as undeliverable — due to an incorrect address, a failed delivery attempt, or refusal at the door — we'll contact you to arrange reshipment. Reshipment costs are the customer's responsibility. Please double-check your shipping address before completing checkout.
Lost, Damaged, or Delayed Shipments
If tracking hasn't moved for 7 business days, or your package arrives damaged, contact us at asadabdullahkhokhar47@gmail.com within 24hours of the expected delivery date. We'll open a claim with the carrier and either replace the item or issue a refund once the claim is resolved.
Weather, carrier backlogs, and peak-season volume can cause delays outside our control. We'll keep you posted if we learn of a delay affecting your order.
Address Changes
Need to change your shipping address? Contact us as soon as possible. We can update addresses for unshipped orders, but once an order has been handed to the carrier, we're unable to redirect it.